Privacy Policy

Privacy Policy

Last updated: 9 October 2026

1. Introduction

Riverside Shutters Limited (“Riverside Shutters”, “we”, “us” or “our”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a quotation, arrange a home survey or purchase our products and services.

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Riverside Shutters Limited is the data controller responsible for the personal information described in this policy.

Company name: Riverside Shutters Limited
Company number: 10908237
Registered office: Unit 4, 5B Fairfields, Free Prae Road, Chertsey, Surrey, KT16 8EA

Showroom address:
19 Ace Parade
Hook Road
Chessington
Surrey
KT9 1DR

Telephone: 020 3126 4984
Website: https://riversideshutters.co.uk/

For privacy-related enquiries, please contact us using the details above or through our website’s contact page.

3. Information We Collect

We may collect and process the following personal information:

• Contact details: Your name, email address, telephone number and postal address.
• Enquiry information: Details submitted through website forms, telephone calls, emails or other communications.
• Appointments and quotations: Information required to arrange home surveys, prepare quotations and discuss your requirements.
• Customer and order information: Product selections, measurements, installation addresses, order history, payment records and relevant correspondence.
• Website usage information: IP addresses, browser information, device details, website interactions and cookie preferences, where applicable.
• Marketing preferences: Information about whether you have agreed to receive marketing